Privacy Policy
Effective Date: 13 May 2026
Your Privacy Matters
At The Blue Room Counselling, your privacy and the confidentiality of your personal information are treated with the highest care and respect. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website or engaging our services, you consent to the practices described in this policy.
What Information We Collect
We may collect the following types of personal information:
Identity and contact details: Name, email address, phone number, and postal address
Health information: Information you share relating to your physical, emotional, or mental health as part of the therapeutic process
Session notes: Records of our work together, maintained as part of professional practice requirements
Website usage data: Anonymous technical data collected through website analytics (e.g. pages visited, session duration, device type)
Newsletter/email subscriptions: Name and email address provided voluntarily through our sign-up form
How We Use Your Information
Your information is used solely for the purpose of:
Providing and delivering counselling and kinesiology services
Communicating with you about appointments, enquiries, and session follow-up
Sending newsletters or resources you have opted into (you may unsubscribe at any time)
Complying with legal, ethical, and professional obligations
Improving the quality of services and this website
We will never sell, rent, or trade your personal information to third parties.
Sensitive Information
Health and therapeutic information is classified as sensitive information under Australian privacy law. We collect this only where it is directly relevant to the services we provide, and we handle it with additional care, security, and discretion.
Confidentiality and Limits
All information shared in sessions is held in strict confidence. There are, however, limited circumstances under which confidentiality may need to be broken, including:
Where there is a serious and imminent risk of harm to you or another person
Where disclosure is required by law (e.g. court order, mandatory reporting obligations)
With your explicit written consent
These limits to confidentiality are discussed openly during our initial session.
Storage and Security
Your personal and health information is stored securely using password-protected systems and encrypted files. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
Session notes are retained in accordance with professional and legal requirements (generally a minimum of seven years, or until age 25 for minors).
Third-Party Services
This website is hosted on Squarespace. Analytics may be collected through Squarespace's built-in tools. These services have their own privacy policies, which we encourage you to review. No sensitive health information is shared with these platforms.
Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date. To make such a request, please contact us directly.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact:
Linda Dade — The Blue Room Counselling
theblueroomcounselling@gmail.com
If your concern is not resolved to your satisfaction, you may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This policy is reviewed periodically and may be updated. We encourage you to check back from time to time.